Updated March 17, 2023

Privacy Policy

"shike skill" is a professional smart home application provided by Fujian Shike Intelligent Technology Co., Ltd (hereinafter referred to as "we"). We understand how important your privacy is to you and fully respect your privacy. Before you agree to submit your personal data to us, please read and understand this Privacy Policy Statement (hereinafter referred to as "this statement"). This Statement does not apply to content data that you choose to process, store or host in the shike skill. We will not access or process your content data for any purpose without your consent, except as required by applicable laws and regulations.

Content data means software (including system mirrors), data, text, audio, video or images that you process, store or place into the hosting of our products or services associated with your account when you use our products or services, and any calculations derived from the above content data. This does not include account information that you provide to us when you create or manage an account.

This statement describes how we collect, use and disclose your personal data, as well as the legal basis for data processing and security measures. It also indicates your rights to control your personal data when we process it and other relevant details you need to know before you provide us with your personal data. However, this statement may not cover all data processing scenarios. We may inform you about data collection for specific products or services by means of additional declarations or notices prior to collection.

We have developed this statement to help you understand it：
1. How we collect and use your personal data
2. Device Privilege Invocation
3. How we protect your personal data
4. How to access or control your personal data
5. How we handle children's personal data
6. How your personal data is transferred across borders
7. How to update this statement
8. How to contact us

1. How we collect and use your personal data

1.1 personal data
Personal data is information that can identify an individual when used alone or in combination with other information. We collect your personal data in the course of your interactions with us for various purposes, such as to provide you with our products or services and to maintain optimal operation of our products or services. Your interactions with us may include: registering for an account on the Application, ordering our products or services, completing payments to us, contacting us when dealing with issues, configuring your account settings.

Depending on your use of the Application and the products or services we provide, the personal data we may collect mainly includes the following：
      (a) Personal data submitted to us for the purpose of registering a user account with this application, such as your cell phone number, username, user ID.
      (b) Personal data provided when you contact us, use our products or services, or receive support or assistance from us, such as email address, avatar, nickname, company, industry, job title, application scenarios, address, landline phone number, and description of screenshots of feedback questions.
      (c) When you use the app for account login, we obtain and automatically record personal data such as unique device identifier (IMEI), screen size, operating system version number, device model, Wi-Fi mac address, and Wi-Fi name.

We will not use your personal data for any other purposes than those listed below
      (a) Create an account.
      (b) Send you important notifications, such as successful registration.
      (c) Conduct internal audits, data analysis and research to improve our products and services.
      (d) Analyze business operational efficiency and measure market share.
      (e) Troubleshooting errors in the event you choose to send us error details.
      (f) Protect the security of our products, services and users and implement and improve our loss prevention and anti-fraud programs.
      (g) Comply with and enforce applicable legal requirements, relevant industry standards or our policies.

We do not disclose personal data to third parties, except in the following circumstances
      (a) Disclosure is mandatory under applicable laws and regulations.
      (b) Where appropriate, we may disclose your personal data to the most limited extent possible to protect our rights or property, those of our users and the public. For example, when we believe disclosure is necessary or appropriate to prevent or protect against cyber threats, fraud, personal injury or financial loss, or when it is relevant to an investigation of suspected or actual illegal activity.
      (c) We may disclose your personal data to our affiliates, subsidiaries, service providers, subcontractors, partners or successors of the company in order for them to provide you with transactional support, service support or security support. In such cases, we ensure that these companies shall apply the same standards of personal data protection as in this statement and shall not use the personal data solely for other purposes.
      (d) We may disclose your personal data to third parties in accordance with your consent and instructions.
      (e) We will only disclose your personal data to the extent permitted by applicable laws and regulations and in accordance with this statement. We will not provide, sell or rent your personal data to any unrelated third parties unless you have agreed otherwise or as specifically provided for in this statement.

2. Device Privilege Invocation

Storage Privileges: Allows apps to modify or delete the contents of your SD card for file storage, including avatar settings, accessing SD card photos, and saving video capture images or recording video to SD card

Location authority: Allows applications to obtain your location information based on GPS or network sources such as base stations and WLAN networks. Your phone must support and enable these location information services for the application to use them. This may increase power consumption. For location-loaded real-time weather information and Android 8.0+ system access to Wi-Fi to configure the device's network must be permitted for the app to use these services. Used for device network allocation, requires the phone to be connected to a wireless network.

Microphone authority: Allows the app to record using the microphone at any time. Used for sound recording when viewing webcam for remote intercom.

Camera rights: Allows the app to take photos and record videos using the camera at any time. Recall is used for QR code scanning and uploading avatar to take photos. Record Video is used for video local recording when webcam is used.

Show on top of other applications: Show pop-up box, full-screen interface to other applications above, used to receive alarm push, pop-up window to show the alarm to the user, so that users can easily perceive and deal with it in time.

3. How we protect your personal data

We take the security of personal data seriously. We employ appropriate physical, managerial and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage or loss. For example, we use encryption technology to ensure the confidentiality of data; we use protection mechanisms to prevent malicious attacks on data; we deploy access control mechanisms to ensure that only authorized personnel have access to personal data; and we conduct security and privacy training to enhance employee awareness of the importance of protecting personal data. We will do our best to protect your personal data, but please note that no security measure is foolproof. You can find more detailed information about security compliance in our Security.

We will retain your personal data for as long as is necessary to fulfill the purposes described in this statement, unless an extension of the retention period is required by law or at your request. Based on different scenarios, products and services, the data storage period may be different. The criteria we use to determine the retention period include: the period of time for which the personal data is required to be retained for the fulfillment of the business purpose, including the provision of products and services, the maintenance of corresponding transaction and business records in accordance with the legal requirements, the assurance of the security of the system, products and services, the response to possible user inquiries or complaints, and the localization of the problem, etc.; whether the user agrees to longer retention period; whether there are special requirements for data retention by law, contract, etc., etc. We will retain your account information as long as it is necessary to provide you with the service. You can also choose to cancel your account, after you cancel your account, we will stop providing products and services based on that account and delete your personal data without special legal requirements. Although we protect your personal data, you are responsible for the safekeeping of your personal data, including your account and password.

If you become aware that someone else is using your account or password to log in without your permission, please notify us promptly. You have the right to request that we suspend any unauthorized use of your account or password.
In the event of a security incident such as a personal data breach, we will notify you or the competent authorities of the data breach by means of a public announcement or e-mail in accordance with the requirements of applicable laws and regulations. In the event of a breach of your personal data that is wholly attributable to us, we will use our reasonable endeavors to send you a notification of the data breach without delay after we have confirmed the incident and the cause of the data breach.

4. How to access or control your personal data

You should ensure that all personal data submitted is accurate. We will endeavor to maintain the accuracy and integrity of personal data and to update such data in a timely manner. Subject to applicable laws and regulations, you may (1) have the right to access any of your personal data held by us; (2) request us to update or correct your personal data; (3) request us to delete your personal data; and (4) refuse or restrict our use of your personal data; and (5) obtain a copy of the personal data. If you need our assistance in exercising the above rights, please contact us at 10. How to Contact Us. In general, we will respond within one month, unless required by applicable laws and regulations. This may be delayed by up to two months due to the complexity of your request, but we will advise the reason for the delay within one month of receipt of the request. Please note that in some cases your request will be rejected, including but not limited to cases where your identity cannot be verified, or where you are making a request that is outside the scope of your rights, or other cases required by laws and regulations. We will inform you in writing of the rejection of your request, the reasons for rejection and the relevant basis through the mailbox in point 9 of this statement. If you find any violation of this statement, you can also raise concerns or complaints to the competent data protection authority or other officials.

Here are some of the ways in which you can control the personal data we collect (a) Account Information: If you want to add or update personal data related to your account, please launch the app and follow these steps: Personal Center > User Avatar > Edit Profile

5. How we handle children's personal data

Our products and services are primarily intended for adults. Children are not allowed to create their own user accounts without parental or guardian consent. If a child's personal data is collected with parental consent, we will use or disclose it only as permitted by applicable laws and regulations, or as expressly authorized by the parent or guardian, or as necessary to protect the child. If a child provides us with his or her personal data without parental consent, the parent or guardian may contact us to stop the collection, use or disclosure of his or her personal data. If we become aware that we have collected a child's personal data without first obtaining verifiable parental consent, we will endeavor to delete the data as soon as possible.

6. How your personal data is transferred across borders

In order to provide you with our services, the personal data we collect from you may be stored in the country in which we and our affiliates, service providers/subcontractors are located. In such cases, we will take steps to ensure that the personal data collected is processed in accordance with this statement and the requirements of the applicable laws in the country where the data is located.

7. How to update this statement

We may update or modify this Statement from time to time in response to changes in our services or data processing. If we do update this Statement, we will post the most recent version of the Privacy Statement on the Application, which will be effective immediately upon posting. We recommend that you periodically review this Statement to be aware of any changes (via "Personal Center" - "About" - "Privacy Policy"). If we make any material changes to this Statement, we will notify you through the appropriate channels and obtain your consent.

8. How to contact us

If you would like to get in touch with us, please contact us at：
Contact phone number: +0086-0595-22560968
Contact Email: shikedevelopers@gmail.com